So you are unhappy because the Google Chrome web browser won’t open or launch. This article explains how you can troubleshoot when Google Chrome won’t open after successfully installing on your Mac. More specifically the problem is that Google Chrome seems to be unresponsive and won’t start at all when trying to open the Chrome App. Do not worry, you are not alone. It seems that many macOS users are having this problem. Here is what to do:
See also: “App Is Damaged and Can’t Be Opened. You Should Move It To The Trash”
How to fix when Chrome won’t open
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- There is a large blue button 'Download Chrome' and below it 'For Mac OS X 10.6 or later'. I click on the button. Result: the whole screen goes gray, and all links are.
1-It is possible that Chrome is already running. You may want to check if Chrome is already open. Here is how you can check this:
- Press the Option, Command, and Esc (Escape) keys together or you can click Force Quit from the Apple menu (upper-left corner of your screen).
- Do you see Google Chrome there in the list
- If you do, select it and then click Force Quit, and try re-opening Chrome. if you do not see Google Chrome in the Force Quit window, then see the step below.
2-Restart your Mac. (see also: How To Use Spotlight On Your Mac)
Here are four of the most common remedies if Chrome won't open, with instructions for Mac and PC. Check to see if Chrome is already running on your computer On your Mac, select 'Force Quit.'
3-If you do not see Google Chrome in the Force Quit menu (see tip#1), follow the steps below:
- Go to the Finder of your Mac.
- From the “Go” menu select “Go to Folder”
- Enter this:
- ~/Library/Application Support
- And click Go
- This will open a folder
- Find the ‘Google’ named folder
- Right click the folder and click Get Info
- Click Sharing & Permissions to open the section
- Click to Lock icon (bottom right corner) to unlock it. You need to be an admin and then enter your password.
- Find the user who is having the Chrome opening problem and click its Privilege
- Change Privilege from ‘Read Only’ to ‘Read & Write’.
- Now click the Settings icon and select ‘Apply to enclosed items..’
- Click Ok and try restarting the Chrome app.
4– If nothing helps you, you may want to try removing Google Chrome and then downloading and reinstalling. It is possible that your Google Chrome browser files may be corrupted and that is why it is now working. To uninstall Chrome, open Finder and click Applications. Then drag Google Chrome to the Trash. And then like the step number #3, select Finder and, from the Menu bar, click Go and then Go to Folder and enter ~/Library/Application Support/Google/Chrome and click Go. A new window will open. Select all the folders, and drag them to the Trash. This completely removes Google Chrome. Now you can go head and download and install again.
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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
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Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
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After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.
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